To offer the best experience, the technical support is provided by professionals trained in the specific technical features of EuroCave products. All our distributors (over 70 countries) have a direct connection with these experts.
In the case of a proven fault, EuroCave undertakes to send the manufacturer's spare parts to your distributor. This service is your assurance that whatever country you are in, you will benefit from a fast and efficient after-sales service.
If you have a problem with one of our products, please contact your local distributor.
Only EuroCave distributors are authorised to carry out your EuroCave product.
10-year parts warranty* for the Royale.
5-year parts warranty* for the Revelation and Inspiration ranges.
2-year parts warranty* for the other wine cabinet ranges, Vin au Verre 8.0, Wine Bar 8.0 and Wine Bar 2.0, storage systems (Modulosteel, Modulorack, Modulocube and Modulothèque) and cellar conditioners.
2-year parts warranty* for Tête à Tête and Wine Art.
Warranty labor & travel time depend of your local EuroCave distributor.
Every EuroCave wine cabinet and cellar conditioner has an individual identification number which allows its origin and authenticity to be established.
* Details of additional guarantee offers can be found in the general terms of sale.